Shipping Policy – Homage Decor

🚚 Shipping Information

At Homage Decor, we aim to deliver your order safely and quickly all over Pakistan.

📦 Delivery Time

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  Orders are usually delivered within 3 to 7 working days.
  
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  Remote areas may take a little longer.
  

💵 Shipping Charges

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  Standard delivery free above 999 oder.

📞 Order Confirmation

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  Our team may contact you on call or WhatsApp to confirm your order before dispatch.
  

🚫 Order Cancellation

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  Orders can be cancelled before shipment.
  
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  Once the order is dispatched, cancellation may not be possible.
  

📍 Delivery Coverage

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  We deliver across all major cities and areas of Pakistan.
  

⚠️ Important Note

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  Please make sure your address and phone number are correct to avoid delivery issues.
  
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  Delays may occur during holidays or due to courier service issues.
  

📲 Need Help?

For any questions, contact us on WhatsApp through our website.

Welcome to Homage Decor. Customer satisfaction is very important to us. Please read our Return & Refund Policy carefully before placing an order.

📦 Return Policy

We accept returns only in the following cases:

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  The product received is damaged or broken.
  
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  You received the wrong item.
  
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  The product has a manufacturing defect.
  

To request a return, please contact us within 24 hours of receiving your order with clear pictures or videos of the product.

🚫 Non-Returnable Conditions

Returns or exchanges will not be accepted if:

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  The customer changes their mind after ordering.
  
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  The product is damaged due to misuse.
  
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  The return request is made after 24 hours of delivery.
  
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  The product is used or not in its original condition.
  

💰 Refund Policy

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  Once the returned product is inspected and approved, your refund will be processed.
  
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  Refunds are usually completed within 5–7 working days.
  
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  In some cases, we may offer a replacement instead of a refund.
  

🔄 Exchange Policy

We offer exchanges only for:

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  Damaged products
  
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  Wrong items received
  

Exchange requests must be submitted within 24 hours after delivery.

🚚 Return Shipping

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  If the mistake is from our side, return shipping charges will be covered by us.
  
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  If the customer wants to return the product for any other reason, shipping charges may apply.
  

📞 Contact Us

If you have any questions regarding returns or refunds, please contact us through the WhatsApp button available on our website.

Thank you for shopping with Homage Decor.